G L O B A L - P A L

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Frequently Asked Questions

We have a built-in integration with Stripe that supports multiple payout platforms. When a user in a group initiates a payment we calculate each user’s individual amount and deduct that balance from their preferred payment method. Global-Pal directly pays vendors the total amount allowing you to adjust individual balances even after a payment is complete.
No problem, there is an option to manually input items and amounts. Then assign them to people the same way you would if the items were itemized after taking a picture of the receipt.
We charge no fees to set up your virtual Global-Pal card and domestic transactions have no transaction fees. For international transactions there is a 1% fee of your total payment along with a fixed fee of $0.30.
No, if there are members in your group that don’t have the Global-Pal app you can pay their respective amount and collect that amount after the transaction is complete. We do however recommend that all group members download the app in order to directly charge everyone’s payment method and to ensure that there is no hassle collecting cash afterwards.
We have built-in payment protection with Plaid to ensure that all payments are secure.
Yes, after a payment has been sent to the vendor you can still change individual user balances and we will initiate a separate transaction to affected users in order to settle the adjusted amounts.
Yes, we can issue you your own physical Global-Pal card! You can navigate to the request card button on your profile and we will mail a customized card to your listed address in 5-7 business days. There is a $5 one-time fee associated with a card issuance and we will initiate a charge to your listed payment method.
We are currently working on a referral program and hope to release the details soon!